GDPR Privacy Notice

At Malpas Court Social Enterprise, we are committed to protecting the privacy and security of our customers and website visitors. This GDPR Privacy Notice explains how we collect and use personal data about you, in accordance with the General Data Protection Regulation (GDPR).

What information do we collect about you?

We collect personal data about you when you provide it to us, when you use our website, and when other sources provide it to us. The personal data we collect may include:

• Your name, contact details and job title
• Information related to your company or organisation
• Your IP address, browser type, and device type
• Information about your use of our website, including the pages visited and the links clicked

How do we use your personal data?

We use your personal data for the following purposes:

• To provide you with information about our products and services
• To provide you with customer support and respond to your inquiries
• To improve our website and customer experience
• To comply with legal and regulatory requirements

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

How do we protect your personal data?

We have implemented appropriate technical and organisational measures to ensure the confidentiality, integrity, and availability of your personal data. We regularly review and update our security measures in order to protect against unauthorized access, alteration, disclosure, or destruction of your personal data.

Do we share your personal data?

We may share your personal data with third parties who provide services to us, such as IT and marketing service providers. We will only share your personal data with third parties who are GDPR-compliant and who have agreed to comply with our data protection policies and procedures.

How long do we keep your personal data?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means.

What are your rights?

You have the following rights in relation to your personal data:

• The right to access your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to the processing of your personal data
• The right to request restriction of processing of your personal data
• The right to data portability
• The right to withdraw consent at any time

If you would like to exercise any of these rights, please contact us using the details provided below.

Contact us

If you have any questions or concerns about our use of your personal data, please contact us at Malpas Court Mansion House, Oliphant Circle, Newport, NP20 6AD. We will respond to your request as soon as reasonably possible and in any event within one month of receipt of your request.